Terms of service
Terms of Service
Last updated: June 4, 2026
Welcome to Ruiyu.
These Terms of Service (“Terms”) apply to your use of shopruiyu.com and your purchase of products from Ruiyu.
By accessing our website or placing an order, you agree to these Terms.
About Ruiyu
Ruiyu is a meaningful jewelry brand inspired by natural materials, symbolic motifs, and modern East Asian elegance.
Our current selection may include jade leather bracelets, red agate pendants, necklaces, chains, and selected jewelry accessories. More symbolic jewelry pieces may be introduced over time.
Product Information
We make reasonable efforts to display product descriptions, materials, measurements, colors, prices, and availability accurately.
However, natural materials may vary in color, texture, translucency, carving, surface details, and appearance. These natural variations are part of the character of the piece and are not considered defects.
Product photos may appear slightly different depending on lighting, screen settings, and device display.
Please review all photos, measurements, product descriptions, certificate information, sizing notes, and care instructions before placing an order.
Symbolic Meaning
Ruiyu pieces may include motifs, materials, or colors associated with symbolic meaning, cultural inspiration, or personal emotion.
Any meaning described on our website is intended for storytelling, cultural appreciation, and personal interpretation only.
Ruiyu does not claim that any product provides medical, spiritual, financial, protective, or guaranteed life outcomes.
Certificates
Certificate details are shown on each product page when applicable.
Some Ruiyu jade leather bracelets and selected red agate pieces may include a stone identification certificate when stated on the product page.
Certificates relate to the item or component described and should not be interpreted as an appraisal, investment guarantee, or guarantee of future value.
Bracelet Sizing
Some Ruiyu jade leather bracelets are adjusted to the wrist measurement provided by the customer before shipping.
Customers are responsible for providing accurate wrist circumference in the cart note before checkout.
If wrist measurement is missing or unclear, Ruiyu may contact the customer by email before shipping. This may extend processing time.
Limited Single-Piece Designs
Some Ruiyu jade leather bracelets are available in limited single-piece designs.
Only one bracelet may be available for a specific exact design. Once sold, the same exact piece may not be restocked.
Please review all product details carefully before purchasing a limited single-piece design.
Orders and Payment
By placing an order, you agree to provide current, complete, and accurate billing, shipping, and payment information.
All prices are listed in USD unless otherwise stated.
Payment must be completed and confirmed before an order is processed.
Ruiyu reserves the right to refuse, cancel, or limit an order if we suspect fraud, unauthorized activity, incorrect pricing, unavailable inventory, or other issues that prevent proper fulfillment.
Shipping
Orders are processed according to our Shipping Policy.
For payment security and order protection, orders are shipped to the shipping address provided at checkout.
Customers are responsible for providing a complete and accurate shipping address before placing an order.
Estimated delivery times are not guaranteed and may vary due to carrier delays, customs, local delivery conditions, holidays, weather, or other circumstances outside Ruiyu’s control.
Duties, Taxes, and Import Fees
Customers are responsible for duties, taxes, customs fees, import fees, and other local charges unless clearly stated at checkout.
Returns and Refunds
Returns and refunds are handled according to our Refund Policy.
Returned items must meet the eligibility requirements stated in the Refund Policy.
Limited single-piece designs, bracelet sizing adjustments, natural material variations, and product condition may affect return eligibility.
Care and Use
Ruiyu jewelry should be handled with care.
Avoid water, perfume, lotion, harsh chemicals, heavy impact, and prolonged direct sunlight.
Store jewelry separately in a dry place and wipe gently with a soft cloth after wearing.
Ruiyu is not responsible for damage caused by misuse, improper storage, accidents, normal wear, or failure to follow care instructions.
Website Content
All content on shopruiyu.com, including text, images, product names, product descriptions, graphics, branding, and design elements, belongs to Ruiyu or is used with permission.
You may not copy, reproduce, distribute, modify, sell, or use our content without written permission.
Third-Party Services
Our website may use third-party services such as Shopify, PayPal, shipping providers, analytics tools, or other service providers.
Ruiyu is not responsible for third-party websites, tools, services, policies, or actions.
Prohibited Uses
You agree not to use our website for unlawful, abusive, fraudulent, harmful, or unauthorized purposes.
You may not interfere with website security, attempt unauthorized access, submit false information, misuse checkout, or violate applicable laws.
Disclaimer
Ruiyu provides products and website content on an “as available” basis.
We do not guarantee that the website will always be uninterrupted, error-free, or completely secure.
To the fullest extent permitted by law, Ruiyu is not liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.
Changes to These Terms
Ruiyu may update these Terms from time to time. Updates will be posted on this page with the revised “Last updated” date.
Your continued use of the website after changes are posted means you accept the updated Terms.
Contact
If you have questions about these Terms, please contact us at: